

Durban parking solutions
Mar '26 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2022
Extremely disappointing experience. We arrived at the airport to collect our vehicle, which had been booked with Durban Parking Solutions, only to find that it was not there as arranged. Despite multiple attempts to contact them, there was no response, leaving us stranded with no information on the whereabouts of our car. We ultimately waited over two hours for the vehicle to be returned, which was extremely stressful. The only explanation eventually provided by the owner via WhatsApp was that it was Eid and that returning our vehicle had “slipped his mind.” While I am respectful of the Eid period and understand that staff may have been unavailable, this cannot be used as an excuse to leave a client stranded without any communication or contingency plan in place. In the end, a competitor, Durban Parking Services, stepped in and assisted by locating and collecting our vehicle on our behalf — something that Durban Parking Solutions should have managed themselves. When the vehicle was eventually returned, it had not been washed, despite this forming part of the advertised service. The overall experience was stressful, poorly managed, and completely lacking in communication and accountability. Unfortunately, I would not use or recommend this service again.
1 reviews | Active since Jun 2022
Extremely disappointing experience. We arrived at the airport to collect our vehicle, which had been booked with Durban Parking Solutions, only to find that it was not there as arranged. Despite multiple attempts to contact them, there was no response, leaving us stranded with no information on the whereabouts of our car. We ultimately waited over two hours for the vehicle to be returned, which was extremely stressful. The only explanation eventually provided by the owner via WhatsApp was that it was Eid and that returning our vehicle had “slipped his mind.” While I am respectful of the Eid period and understand that staff may have been unavailable, this cannot be used as an excuse to leave a client stranded without any communication or contingency plan in place. In the end, a competitor, Durban Parking Services, stepped in and assisted by locating and collecting our vehicle on our behalf — something that Durban Parking Solutions should have managed themselves. When the vehicle was eventually returned, it had not been washed, despite this forming part of the advertised service. The overall experience was stressful, poorly managed, and completely lacking in communication and accountability. Unfortunately, I would not use or recommend this service again.
Hellopeter has tracked Durban parking solutions across 2 reviews. Durban parking solutions hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Durban parking solutions? Write a review to help others decide.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.