Durasec Installations RUDE AND NO VALUE COMPANY

<p>We expereinced very bad service from this company and after logging a complaint,this company had tried to contact us. My husband and I were unable to take their calls because he was on course and I was writing exams. WE THEN GOT A VERY RUDE CALL BY A LADY NAMED ANNE WHO CALIMS TO BE THE OWNER OF THIS COMPANY .SHE WAS VERY RUDE, SPOKE TO US AS IF WE ARE CHILDREN AND NOT A CUSTOMER. SHE HAS NO SENSE OF WHAT CUSTOMER SERVICE IS. SHE HAS NO WAY OF SPEAKING TO CUSTOMERS AND SHE SHOULD NOT BE ALLOWED TO DEAL WITH CUSTOMERS. SHE CLEARLY HAS NO IDEA WHAT VALUES A COMPNAY SHOULD LIVE BY WHEN IT COMES TO CUSTOMERS. SHE WAS SCREAMING AT MY HUSBAND. THIS TYPE OF SERVICE IS NOT ACCEPTABLE AND I WOULD ADVISE ADT TO NOT USE THIS COMPANY. THIS LADY WAS VERY VERY VERY RUDE AND HAS NOTCUSTOMER SERVICE KNOWLEDGE. THIS TYPE OF BEHAVIOUR AND TREATMENT FROM THIS COMPANY IS UNACCEPTABLE. I CANNOT BELIEVE SOMEONE WHO IS AN OWNER/MANAGER CAN HAVE THE NERVE TO SPEAK TO AND TREAT CUSTOMERS LIKE THIS. THEY WERE AT FAULT TO BEGIN WITH, AND THIS IS HOW YOU TURN AROUND AND TREAT A CUSTOMER. ABSOLUTELY DISGUSTING AND PATHETIC</p>