

Durasec Installations
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2021
Durasec was contracted by our insurance to fix damages as a result of a burst pipes in our walls. From January up to the 20th April they have been on and off site and just simply unable to get the job done properly. We have had tiles done terribly scew that had to be redone, damages to existing fittings that have not been replaced, a shower door left full of paint and messed silicone for us to clean and the best part, our shower is leaking and has been left in this state for us to accept. The ceiling is full of patches because it was never painted properly. Untidy messy work that has been left incomplete. We have had one promise after the next and it is just beyond unacceptable at this stage. The staff are pleasant but honestly not experienced enough or require proper supervision. We have not had use of our main bedroom bathroom for months and have been living in total mess and have had our own jobs compromised as a result of the back and forth from Durasec. We have been more than accommodating but this is quite honestly disgusting.
1 reviews | Active since May 2021
Durasec was contracted by our insurance to fix damages as a result of a burst pipes in our walls. From January up to the 20th April they have been on and off site and just simply unable to get the job done properly. We have had tiles done terribly scew that had to be redone, damages to existing fittings that have not been replaced, a shower door left full of paint and messed silicone for us to clean and the best part, our shower is leaking and has been left in this state for us to accept. The ceiling is full of patches because it was never painted properly. Untidy messy work that has been left incomplete. We have had one promise after the next and it is just beyond unacceptable at this stage. The staff are pleasant but honestly not experienced enough or require proper supervision. We have not had use of our main bedroom bathroom for months and have been living in total mess and have had our own jobs compromised as a result of the back and forth from Durasec. We have been more than accommodating but this is quite honestly disgusting.
1 reviews | Active since Aug 2016
Excellent service from Pieter and his team at Durasec Installations. They went the extra mile to ensure everything was done perfectly and were very professional throughout the process. They also took the time to understand the client’s needs and even assisted beyond the normal scope of the job. Their care, attention to detail, and commitment to customer satisfaction are truly appreciated. Highly recommended.
1 reviews | Active since Aug 2016
Excellent service from Pieter and his team at Durasec Installations. They went the extra mile to ensure everything was done perfectly and were very professional throughout the process. They also took the time to understand the client’s needs and even assisted beyond the normal scope of the job. Their care, attention to detail, and commitment to customer satisfaction are truly appreciated. Highly recommended.
1 reviews | Active since Dec 2020
Even with me as the client being demanding they never lost their professionalism they did what was expected and on time. Would recommend them and recommend all insurance companies to use them for repairs
1 reviews | Active since Dec 2020
Even with me as the client being demanding they never lost their professionalism they did what was expected and on time. Would recommend them and recommend all insurance companies to use them for repairs
Hellopeter has tracked Durasec Installations across 7 reviews. Durasec Installations hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Durasec Installations? Write a review to help others decide.