mS
mthokozisi S

1 reviews | Active since Feb 2012

24 Mar 2024, 19:24

DURAM WORSE PRODUCT

In case you didn’t know this company’s customer service is the worst compared to none , I bought paint from Leroy a year ago app**** it to the newly renovated house and it started peeling off , I made sure I alerted the powers that be as far as complaining is concerned and none of that materialized into anything .a year later after legal threats they sent someone who looked at the paint and sent a report it was app**** wrong . I will match Duram toe to toe . I will buy advertising space from primedia to alert people to never trust the product . I will set up a billboard on my truck opposite Leroy so that anyone who cares to read knows what a cheap line product it is. And that sticking to paint brands that have reliable customer service is the best decision . If you are reading this please note DURAM Is a bad product with terrible customer service and zero post purchase recourse .

0
Replies (2)
Duram Smart Paint
Duram Smart Paint's reply24 Mar 2024, 19:57
Official
Hi Shongwe 
I have contacted The Duram RSM in your region about your complaint. 
Regards Gary
mS
mthokozisi S's update03 Apr 2024, 07:55
Reviewer Update
And that is your answer Gary ? Contacting the RSM , this here is the solution. ?