Pathetic Service

I placed an order for a phone through the Dunns Mobile section on 3 June 2025, and as of 11 June, I have yet to receive it. There has been no communication from their side—no email responses, no updates, and certainly no courtesy call to explain the delay.

When I tried calling them myself, I was met with rude and dismissive service. I was simply told to "wait another week" due to a supposed breakdown—without any apology or accountability. Their customer service has been appalling.

I've been waiting at home for days, cancelling personal plans just to ensure I'm available for the delivery. Despite the delay, they haven't even offered me the option to collect the phone myself. The complete lack of care and customer support is deeply frustrating and unacceptable. They deserve zero stars.