No customer service at Dunns

The worst experience at Dunns Chuma mall. Definitely never buying again, this guy at the door standing and busy with a phone and when I ask him to help because he can clearly see that the line is delayed that I had to take a sit in the shop he gives me attitude and ask me why am I standing at the wrong side of the line...(clearly to take a sit because how long have I been waiting in the line). Theyre not willing to help customers out, Dunns theres a lot of people who need jobs out there