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Ditiro Joseph sise djditirosise
1 reviews | Active since Sept 2021
22 Oct 2021, 12:53
I laybyed a phone last week n this morning I went to mk full payment so that I can take it n I was told to come back at 9h05
I laybyed a phone last week n this morning I went to mk full payment so that I can take it n I was told to come back at 9h05.I went to another store n saw Samsung A03s n I fell in love with it n decided to buy it cos I had a meeting on zoom at 9 now I went back to Dunn's to cancel the laybye sinc I bought a phone already n they refused to help me,thy said Im not allowed to cancel the laybye unless I wait for it to expire
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Dunns's replyOfficial
01 Mar 2022, 12:13Hi Ditiro,
Thank you for taking the time to bring this to our attention. We apologize for the poor service experience. We always aim to offer the best service to our valuable customers. We do allow customers to cancel lay-bys and refund the deposit. Should you need any assistance, please contact us on ***. We do apologize once again.
Thank you for taking the time to bring this to our attention. We apologize for the poor service experience. We always aim to offer the best service to our valuable customers. We do allow customers to cancel lay-bys and refund the deposit. Should you need any assistance, please contact us on ***. We do apologize once again.
Thanks for your support. Take care & stay safe!
Kind Regards,
Dunns Team.
Dunns's reply01 Mar 2022, 12:13
Official
Hi Ditiro,
Thank you for taking the time to bring this to our attention. We apologize for the poor service experience. We always aim to offer the best service to our valuable customers. We do allow customers to cancel lay-bys and refund the deposit. Should you need any assistance, please contact us on ***. We do apologize once again.
Thank you for taking the time to bring this to our attention. We apologize for the poor service experience. We always aim to offer the best service to our valuable customers. We do allow customers to cancel lay-bys and refund the deposit. Should you need any assistance, please contact us on ***. We do apologize once again.
Thanks for your support. Take care & stay safe!
Kind Regards,
Dunns Team.