Horrible service. Lack of accountability. Will never order from here again!

Please do not purchase from this store. Extremely poor communication and service. You have to literally phone them and beg to understand where your order is. And no one can tell you exactly where your order is. I have contacted them 5 times to check where my order is. Courier company is not contacting me, my order status keeps stating " order could not be delivered" with no explanation. Dunns - pls fire your courier company. seems someone is very ***********!!! I have requested to be refunded and i hope they deal this properly. Order - D61024