Outstanding Service and Quality Garnent

A Fantastic & most satisfying & rewarding Experience from start to finish .Inga Goldberg , what a delightful experience & service unsurpassed .A seamless process . I made my 1st purchase of a puffer coat a week before leaving for Europe towards the 3rd week in September only to find I selected the incorrect size.I was hard pressed the weather abroad was unfavorable. I considered taking it to a tailor but decided against as it would have spoilt the garment & I didn’t want to. I had already removed the casing from the inner. So was skeptical about the return. I Contacted the company & my mail was responded to almost immediately & so very decently by Inga who immediately wanted to arrange a pick up due to 30 day return policy .Alas I was out of time & decided to wait until I returned. 3 weeks later I returned & contacted Inga again . She picked up right where we left off The garment was collected & less than a week later I received my jacket today at the correct size . No issues & no debates ..I work in a service based industry & this company ticks all boxes. Although I didn’t wear my beautiful Jacket on this trip , on my next trip it is the 1st item I will pack . Outstanding service and product to match .