RM
Rajesh M
1 reviews | Active since Dec 2023
28 Mar 2024, 14:35
The salesman never r...
The salesman never returns calls or messages once the deal is done , they cut off the vehicle if u 1 dqy late on pmt even after notice being Sent The salesman fo as he pleases on your contract making all false promisee
Helpful (0)
Replies (3)0
Replies (3)
Drive.co.za's replyOfficial
28 Mar 2024, 15:19Hi there,
We will look into this and revert with feedback once we have all our facts in order.
Thanks
Peter
We will look into this and revert with feedback once we have all our facts in order.
Thanks
Peter
Drive.co.za's reply28 Mar 2024, 15:19
Official
Hi there,
We will look into this and revert with feedback once we have all our facts in order.
Thanks
Peter
We will look into this and revert with feedback once we have all our facts in order.
Thanks
Peter
Drive.co.za's replyOfficial
28 Mar 2024, 17:05Hi there Rajesh,
I have looked into the facts and have found the following;
Your agreed payment date is the 25th of each month, and for three months we have received your payments very late.
We also forwarded the New Mandate on the 26th of January 2024. These forms were to be completed and sent back to us, of which this was never done. As much as we can understand your frustration and that you require access to the vehicle, our policy is that rentals are to be paid in advance (like all other/rental companies).
We have looked through our records and we have never received anything back from you regarding the new bank details.
We really did not want to put such responses on Hello Peter, but its important that we also get to state our facts on this platform.
Regards
Peter
I have looked into the facts and have found the following;
Your agreed payment date is the 25th of each month, and for three months we have received your payments very late.
We also forwarded the New Mandate on the 26th of January 2024. These forms were to be completed and sent back to us, of which this was never done. As much as we can understand your frustration and that you require access to the vehicle, our policy is that rentals are to be paid in advance (like all other/rental companies).
We have looked through our records and we have never received anything back from you regarding the new bank details.
We really did not want to put such responses on Hello Peter, but its important that we also get to state our facts on this platform.
Regards
Peter
Drive.co.za's reply28 Mar 2024, 17:05
Official
Hi there Rajesh,
I have looked into the facts and have found the following;
Your agreed payment date is the 25th of each month, and for three months we have received your payments very late.
We also forwarded the New Mandate on the 26th of January 2024. These forms were to be completed and sent back to us, of which this was never done. As much as we can understand your frustration and that you require access to the vehicle, our policy is that rentals are to be paid in advance (like all other/rental companies).
We have looked through our records and we have never received anything back from you regarding the new bank details.
We really did not want to put such responses on Hello Peter, but its important that we also get to state our facts on this platform.
Regards
Peter
I have looked into the facts and have found the following;
Your agreed payment date is the 25th of each month, and for three months we have received your payments very late.
We also forwarded the New Mandate on the 26th of January 2024. These forms were to be completed and sent back to us, of which this was never done. As much as we can understand your frustration and that you require access to the vehicle, our policy is that rentals are to be paid in advance (like all other/rental companies).
We have looked through our records and we have never received anything back from you regarding the new bank details.
We really did not want to put such responses on Hello Peter, but its important that we also get to state our facts on this platform.
Regards
Peter
Drive.co.za's replyOfficial
06 May 2024, 23:47Thank YOUI WILL LOOK INT THE METTER AS A SENSE OF URGENCY \
Will keep you posted on any findings on my side,' 'good luck and all I the best
Al the best
Peter
Will keep you posted on any findings on my side,' 'good luck and all I the best
Al the best
Peter
Drive.co.za's reply06 May 2024, 23:47
Official
Thank YOUI WILL LOOK INT THE METTER AS A SENSE OF URGENCY \
Will keep you posted on any findings on my side,' 'good luck and all I the best
Al the best
Peter
Will keep you posted on any findings on my side,' 'good luck and all I the best
Al the best
Peter