Stay away from Drive24 or Drive.co.za

If you want major problems, Take an account with Drive24. It is a never ending headache. I experienced over 10 issues with them, below are some of the issues I had with them. 1. Vehicle was in a accident in September 2024, It was only repaired in April 2025. 2. In one of the months during my contract with them, they debited R3500.00 more than or over the agreed sum. No explanation was given, my money was never returned. 3 During the repairs after the accident, 3 quotes were sourced where I had personally taken the vehicle to the panel beaters. 2 quotations were below R10 000.00 and only one was above R16 000.00. They then charged me over R15000.00 for the repairs. I requested that I take the vehicle to the panel beaters which is OEM approved which had previously quoted me around R8000.00 they refused. 4. I cancelled a contract with them in writing and scheduled a date to return the vehicle myself on their premises, they will never switch on the vehicle. I made more than two attempts to schedule a return for the vehicle, all failed. during the time while scheduling they would confirm that they will switch on the vehicle, come the return date, the vehicle would be off. Every time when I had to return the vehicle, they would not switch it on. 5. After I had exhausted all attempts to return the vehicle, they confirmed that they will pick it up themselves. We went as far as agreeing with them that there will be no extra charges as they were the cause of the vehicle not being returned on time. 6. At the end of the contract I was then sent a statement with collection charges and 2 months of outstanding monthly premiums. I responded to their emails and attached all supporting information. They did not respond or dispute my statement or supporting information. 7. 3 months after the cancellation of the contract, they then started doing card purchases on my accounts without my authorization, in different amounts of R1000.00 and R2000.00. When I queried this, I was told that they will check this and return to me. To this date I still await their response.

Drive24 is running a **** and they are what one may refer to as White collar *******. I feel sorry for the sales person who I dealt with, a very kind and good gentlemen just employed by the white collar *******.