SS
Sibongile S

1 reviews | Active since Nov 2025

04 Nov 2025, 18:17

On 23October 2025, I was involved in a car accident, as a Drive customer I reported the incident to them, and 1 of their consultants, Metal de Bruin assisted me, accidents can be draining and especially when dealing with third parties

On 23October 2025, I was involved in a car accident, as a Drive customer I reported the incident to them, and 1 of their consultants, Metal de Bruin assisted me, accidents can be draining and especially when dealing with third parties. Metal assisted me, and made sure that, I did not panic and left stranded as the car had to be taken for repairs, he took all the details and made necessary arrangements to collect the car for repairs, while arranging for a courtesy vehicle to deliver to my preferred address. The customer service was top-notch, and they exceed my expectation, my vehicle was repaired within the promised tur-around-time, of 5 days, I would highly recommend anyone to rent a car Drive, consultants are friendly, and the service is excellent👌👌👌.

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Replies (1)
Drive.co.za
Drive.co.za's reply05 Nov 2025, 10:59
Official
Thank you for sharing your experience and for trusting Drive.co.za during such a difficult time. I’m really glad that Metayl de Bruin was there to support you and help make the process smoother — accidents can certainly be stressful, especially when third parties are involved. We truly appreciate your patience and your kind words. Wishing you many safe kilometres ahead.

Peter Khan