JC
John C

1 reviews | Active since Aug 2016

23 Jan 2025, 16:44

Holding deposit non refunded

Holding deposit paid my lawyer warn me not to continue with this as there are many conclusions that’s a big no no.the refuse to refund my deposit Stay away.

0
Replies (4)
Drive.co.za
Drive.co.za's reply23 Jan 2025, 17:08
Official
Hi John,

I am really sorry to hear that you feel this way!

There are a few things that I would like to bring to your attention;

1. You received a quote and it clearly stipulates that we have a non-refundable deposit of R2 000.
2. You only paid us R1 000 after agreeing to the vehicle with our sales person.
3. We went through a process to prepare the car and get in insured etc. We incurred costs as a business to get a vehicle ready that you agreed to.
4. You there after informed the Sales Person that you will no longer be taking the car.

It is really sad to see that you now resort to Hello Peter. With that being said, we incurred way more costs than the R1 000 that you paid.

We are sorry to share, but we had an agreement and you rescinded on it.

As you can read we have the highest rating in the business, and your complaint is not a reflection of Drive!      
 
Drive.co.za
Drive.co.za's reply23 Jan 2025, 17:08
Official
Hi John,

I am really sorry to hear that you feel this way!

There are a few things that I would like to bring to your attention;

1. You received a quote and it clearly stipulates that we have a non-refundable deposit of R2 000.
2. You only paid us R1 000 after agreeing to the vehicle with our sales person.
3. We went through a process to prepare the car and get it insured, smash and grab, valet etc. We incurred costs as a business to get a vehicle ready that you agreed to.
4. You there after informed the Sales Person that you will no longer be taking the car.

It is really sad to see that you now resort to Hello Peter. With that being said, we incurred way more costs than the R1 000 that you paid.

We are sorry to share, but we had an agreement and you rescinded on it.

As you can read from every other client that accepted the deal with Drive, we have the highest rating in the business, and your complaint is not a fair reflection of Drive!

Regards

Peter      
 
JC
John C's update23 Jan 2025, 17:11
Reviewer Update
Where did I sign no contract was sign for the deposit
No problem keep the money hope it does you well.
Drive.co.za
Drive.co.za's reply16 Jun 2025, 18:35
Official
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