*********** - Will not buy from them again

Item: Dress your Tech
Rating: 1
Author: Jaco P

Most horrible experience ever. They affiliate with Telkom and sell Mobile Accessories.

For order number 53966, I have requested a VAT invoice NUMEROUS times. We are heading towards a week, not response. The support desk keeps on apologizing and refers to the accounts department who does not respond.

I am really unhappy. Month-end already passed - no invoice.

Looking at other complaints it seems it is company culture.

Helpful (0)

Replies (2)

Dress your Tech's replyOfficial

02 Feb 2026, 11:53

Hi Jaco,

We sincerely apologise for the frustration and inconvenience you’ve experienced this is not the level of service we aim to provide.

We are addressing this internally to ensure better communication and faster turnaround times going forward.

Regarding order number 53966, we are following up urgently with our accounts team to have the invoice issued and sent to you as soon as possible.
A member of our team will be in contact with you directly.

Kind regards,
Dress Your Tech

Dress your Tech's reply02 Feb 2026, 11:53

Official

Hi Jaco,

We sincerely apologise for the frustration and inconvenience you’ve experienced this is not the level of service we aim to provide.

We are addressing this internally to ensure better communication and faster turnaround times going forward.

Dress your Tech's replyOfficial

03 Feb 2026, 17:00

Hi Jaco,

Hope you are well.

Our team has shared the tax invoice with you. Please let us know if you have received it or if you require anything further.

Kind regards,
Dress Your Tech

Dress your Tech's reply03 Feb 2026, 17:00

Official

Hi Jaco,

Hope you are well.

Our team has shared the tax invoice with you. Please let us know if you have received it or if you require anything further.

Kind regards,
Dress Your Tech