1 reviews | Active since Jan 2026
Poor customer services
Horrible experience and the nightmare does not stop. I made a purchase on 17 December 2025 and still waiting for clarification on what happened to my parcel. I keep phoning back and every time the assistants say it is escalated and waiting for feedback. Its been escalated now for more than a month. Not even the floor managers has the decency to call back with any feedback. Looks like it is a big problem with them. Employees can not even do what they say they will do. I will be contacting Cell C as well to inform them and maybe they should consider cancelling there affiliation with dress your tech. I don't see why the customer must suffer if it is a problem on the side of dress your tech. Totally and utterly pathetic assistance from all at dress your tech so people be aware.
Thank you for sharing your experience, and we're truly sorry for the prolonged frustration and lack of clarity you’ve faced. Waiting this long for feedback, especially after repeated escalations and missed callbacks, is not the level of service we aim to provide.
Our team has processed your order, and the order will be handed to the courier this evening and we have requested that delivery is expedited due to the delay in processing your order.
Kindly note that, your feedback is taken seriously and will be shared with the relevant teams to address the issues you’ve highlighted. Thank you for bringing this to our attention, and we hope we can still assist in resolving this for you.
Kind regards,
Dress Your Tech
Thank you for sharing your experience, and we're truly sorry for the prolonged frustration and lack of clarity you’ve faced. Waiting this long for feedback, especially after repeated escalations and missed callbacks, is not the level of service we aim to provide.
Our team has processed your order, and the order will be handed to the courier this evening and we have requested that delivery is expedited due to the delay in processing your order.
Kindly note that, your feedback is taken seriously and will be shared with the relevant teams to address the issues you’ve highlighted. Thank you for bringing this to our attention, and we hope we can still assist in resolving this for you.
Kind regards,
Dress Your Tech