Lack of reliable service, rude consultants and general incompetence

I placed an order on FNB app, via eBucks discounted promotions on the 17/09/2025.

Order delivery date clearly stated 19/09/2025 on the confirmation screen.

Come the 19/09/2025 no delivery and when clicking on the PARGO sms web tracker link, the item was still JHB. So the FNB menu was inaccurate or info from "Dress your tech" was incorrect. It doesn't materr you both useless.

Today 22/09/2025 I get another sms saying delivery is today and as I am not home today or tomorrow, I resheduled it to Wednesday on the web track link on sms,

NOT trusting the web link, or the abilities of "Dress your tech" I called in 3 times and twice spoke to someone, the third didn't bother responding to me.

Now wednesday is out as it's public holiday and they will escalate and SEE IF THEY can dilvery on Thursday... imagine!

Delivery it after 4pm today, Tuesday or on Thursday else refund my ebucks used as this service is pathetic