EM
Earl M

1 reviews | Active since May 2024

05 Nov 2025, 08:32

Horrible service from Dress your tech.

I purchased a phone on Telkom online part of the benefits is a voucher for accessories to be used at Dress your tech.

I sent them every I have except an invoice which Telkom claims if a sale was done online there is no invoice. They suggested I use the invoice of the delivery which is proof of purchase.

Dress your tech rejects the document.

Now I can't claim a benefit I already paid for. I sent them an email they said I will be contacted within 2 yours that was 3 days ago.

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Replies (1)
Dress your Tech
Dress your Tech's reply06 Nov 2025, 09:41
Official
Dear Earl, 

Thank you for reaching out and for bringing this matter to our attention. 

We sincerely apologise for the inconvenience and frustration you’ve experienced while trying to redeem your Dress Your Tech accessory voucher. Our team has advised that they have contacted you and awaiting for the invoice. Once we have the details, we will assist accordingly. 
Thank you for your patience and for giving us the opportunity to make this right. 

Warm regards,
Dress Your Tech