EM
Earl M
1 reviews | Active since May 2024
14 Nov 2025, 08:50
[05A-309DDAB7-0035] REQUEST FOR ASSISTANCE WITH TELKOM VOUCHER [***]
Most horrible service.
They can't even issue a voucher.
They have a nice auto reply. We will contact you within 2 hours then a week goes by without feedback.
This is beyond disappointing.
They have the nerve to reply on the online complaint as if they solved the issue.
A week letter we are still waiting no updates whatsoever.
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Replies (1)
Dress your Tech's replyOfficial
14 Nov 2025, 10:23Hi Earl,
Thank you for bringing this to our attention, and we are truly sorry for the experience you’ve had. This is not the level of service we aim to deliver.
Your voucher request should never take this long, and we apologise for the inconvenience caused. Our team has attempted to contact you, however to no avail. Your voucher code has been shared with you via email. Please can you confirm receipt.
We appreciate your patience and thank you for giving us the opportunity to correct this.
Kind regards,
Dress Your Tech
Dress Your Tech
Warm regards,
Dress Your Tech
Dress Your Tech
Dress your Tech's reply14 Nov 2025, 10:23
Official
Hi Earl,
Thank you for bringing this to our attention, and we are truly sorry for the experience you’ve had. This is not the level of service we aim to deliver.
Your voucher request should never take this long, and we apologise for the inconvenience caused. Our team has attempted to contact you, however to no avail. Your voucher code has been shared with you via email. Please can you confirm receipt.
We appreciate your patience and thank you for giving us the opportunity to correct this.
Kind regards,
Dress Your Tech
Dress Your Tech
Warm regards,
Dress Your Tech
Dress Your Tech