Membership Cancellation

Membership Number: 94917

Good Day

Have just registered with Dream vacation club in May 2019 was a promised a special vacation immediately .paid deposit of R4800.00 then my finances changed as my partner was no longer is able to support I emailed the sales agent to notify her of how my situation has changed asked her to cancel my membership this was in June was also threatened that i would be blacklisted . clearly stated that I have never used any of the promised benefits. pleaded with them asking for cancellation was told I should choose another option whereby i would be paying a less monthly subscription .of which it was still out of my monthly budget as i had to provide and feed four children and a wife who was no longer able to assist in the household. even after my plea still the sales agent lady sent the policy change options for a lesser monthly subscription which i refused to complete. now i am being threatened to be blacklisted .what I do not understand is that i was honest with them from the beginning as i had mentioned that i wished to cancel before i had even begun to use what they were offering still my plea was not being considered all they care about is for me to keep paying and i have clearly pleaded with them that i cannot afford any longer. is it really the way Dream vacation club operates if so I have been trying to cancel my membership with Dream Vacation Club in vain after informing them that I could no longer afford the monthly subscription and the monthly service fees. How can I prioritize a holiday club over supporting my family and sending my children to school? What puzzles me most is that I have never used their services and or points even the bonus points I was given upon singing up with them ever since I joined the club. Dream Vacation Club has been the only party that is benefiting in this agreement and I am expected to just pay more and more to them. How is that for misleading advertising. I cannot for the life of me understand why are the industry regulators allowing this organization to continue to exploit consumers in this manner and get away with it.

I have good intentions to post the above message at all review available. My bank balance reflects a negative amount because you keep debiting as I have indicated before that I cannot afford to have a Dream Vacation subscription.