1 reviews | Active since Oct 2013
FILTHY AND DIRTY SALES PRACTICES.
As a member of Dream Vacation from 2007 i would like the public to beware of the following info given by the sales consultant.<br> <br> The club does not discount all the stock as a bonus closer to the time. I have spoken to the reservations manager this morning who has confirmed even there is a surplus of 6 units it will not be discounted.<br> Please be careful if the sales consultant tells you all available stock are discounted closer to the time by 50% as this is a not true and is a dirty,filthy and dishonest sales tactic used.<br> <br> I have also picked up the Platinum reservations does not have a exclusive reservations help desk consultant benefit as explained by the sales consultant. Any one that is available on the line assist members.<br> <br> Make sure when signing up all details are in the contract stipulating anything that is mentioned by the sales consultant.<br> <br>
Dear Mr Kharwa,
Thank you for your comments. After discussing this matter telepathically where the bonus bookings were explained in detail we also received an email request from yourself regarding this matter 30 min ago.
We are disappointed that you did not allow us to address your concerns before you opted for this platform as well.
We will however compile a full response and send this back to you soon by close of business today.
We can assure you that a dedicated line is in place as well as a dedicated email account, thus the above statement is inaccurate with regards to the Platinum membership.
Thank you,
Dream Vacation Club
Dear Mr Kharwa,
Thank you for your comments. After discussing this matter telepathically where the bonus bookings were explained in detail we also received an email request from yourself regarding this matter 30 min ago.
We are disappointed that you did not allow us to address your concerns before you opted for this platform as well.
We will however compile a full response and send this back to you soon by close of business today.
We can assure you that a dedicated line is in place as well as a dedicated email account, thus the above statement is inaccurate with regards to the Platinum membership.
Thank you,
Dream Vacation Club