FM
Felicity M

1 reviews | Active since Feb 2021

23 Feb 2021, 18:57

DREAM VACATION CLUB MEMBER REINSTATEMENT

I joined the dream vacation club(member 81013) and I fell on hard times and could not afford to pay the subscription as well as the loan. I made them aware and requested that I be left with only the points that I had paid for and the other contracts be canceled. I got a letter of demand in 2015 with an amount I had to pay after everything was recalculated- within a week I was told that I had forfeited that arrangement, thus forfeited my points. I could not fight this or follow-up as I was in such a bad financial mess even though I felt I was dealt with unfairly. Last year November I called to enquire about points I had paid for and was advised to write an e-mail to Linda Davidson to be reinstated, which I did send on 26 November 2020 - to date, I have not received any response.

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Replies (1)
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Felicity M's update24 Feb 2021, 13:54
Reviewer Update
Thank you Linda Davidson for your propt response and resolving my problem within an hour. Thank you that even in 2017 you listened. I am happy with the outcomes and service I received today.