CG
Claretta G

1 reviews | Active since Aug 2013

16 Dec 2015, 13:50

Cancellation of membership

I have been a club member since 2011 till date. All of my membership fees and levies are paid up to date.But unfortunately I'm in the position that I cannot afford afford the monthly payment of the club and the annual levies due to personal financial difficulties and no longer wish any further membership as I found the point system to be inflated, so much so that you do not benefit from the value of your annual contributions in relation to annual vacation. Since inception of membership I only went on a family vacation once at the end of 2014 and went into a minus on my point balance. When I signed the contract I've been verbally informed that this is an investment (definitely not a very wise one on my part) and also the company offer a buy back system on the points if you no longer wish to continue with the membership or if you can no longer afford it. Could you please advise us on how it works. I have stated in my cancellation letter that I don't care to make any profit on selling or cancelling the club membership or ownership of club points nor do I care to receive any refund or reimbur*****t of any kind on payments already made to DVC as I only want in exchange a release from t

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Replies (1)
Dream Vacation Club
Dream Vacation Club's reply18 Dec 2015, 09:43
Official
Hello cgewers,

Thank you for bringing this matter to our attention. We shall be calling you to resolve this issue.

Kind Regards

Dream Vacation Club