Never actually fix the issue

This is the second time I have had a bad experience with this organisation. This time I paid online to get the “discount”’offered, but they came out and couldn’t fix the blocked drain. Reporting a broken pipe. When asked if they could locate where the pipe wa broken they informed me that their pipe locator was broken. They had one in the country and it no longer worked. So needless to say after R1500 spent I was nowhere and I had to find another plumbing service. I’m not going to ever go for third time lucky…..this is the last straw. Their website still says they can locate pipes #justsaying