ZD
Zaheer D
1 reviews | Active since Apr 2012
07 May 2023, 22:05
Geyser has no high pressure now
Geyser installation was brilliant, however I had asked if to keep geyser pressure same and now the geyser has no pressure at all... hot water also finishes quicker than old geyser... not sure if they changed thermostat too
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Replies (3)ZD
Zaheer D's updateReviewer Update
16 May 2023, 10:47Drain Surgeon and team Ryan, Masilo and kelsom provided great after sales service...
the first issue with geyser not heating was due to installation of thermostat been lower than the recommended 60,Ryan had fixed this and now the geyser works as it did before the incident.
2nd issue with low pressure was due to Discovery Insure not providing a like for like pressure unit, I had brass pressure before and discovery had given drain surgeon plastic, this made only one tap work with hot water pressure... this is now resolved as Ryan and team installed the Brass pressure, as I had previously... great after sales service and delivery... they at least come to fix any issues made during installation and clarify pressure issues provided by insurers
the first issue with geyser not heating was due to installation of thermostat been lower than the recommended 60,Ryan had fixed this and now the geyser works as it did before the incident.
2nd issue with low pressure was due to Discovery Insure not providing a like for like pressure unit, I had brass pressure before and discovery had given drain surgeon plastic, this made only one tap work with hot water pressure... this is now resolved as Ryan and team installed the Brass pressure, as I had previously... great after sales service and delivery... they at least come to fix any issues made during installation and clarify pressure issues provided by insurers
ZD
Zaheer D's update16 May 2023, 10:47
Reviewer Update
Drain Surgeon and team Ryan, Masilo and kelsom provided great after sales service...
the first issue with geyser not heating was due to installation of thermostat been lower than the recommended 60,Ryan had fixed this and now the geyser works as it did before the incident.
2nd issue with low pressure was due to Discovery Insure not providing a like for like pressure unit, I had brass pressure before and discovery had given drain surgeon plastic, this made only one tap work with hot water pressure... this is now resolved as Ryan and team installed the Brass pressure, as I had previously... great after sales service and delivery... they at least come to fix any issues made during installation and clarify pressure issues provided by insurers
the first issue with geyser not heating was due to installation of thermostat been lower than the recommended 60,Ryan had fixed this and now the geyser works as it did before the incident.
2nd issue with low pressure was due to Discovery Insure not providing a like for like pressure unit, I had brass pressure before and discovery had given drain surgeon plastic, this made only one tap work with hot water pressure... this is now resolved as Ryan and team installed the Brass pressure, as I had previously... great after sales service and delivery... they at least come to fix any issues made during installation and clarify pressure issues provided by insurers
ZD
Zaheer D's updateReviewer Update
16 May 2023, 10:485 stars for fixing heating issue and restoring brass pressure as before
ZD
Zaheer D's update16 May 2023, 10:48
Reviewer Update
5 stars for fixing heating issue and restoring brass pressure as before
Drain Surgeon's replyOfficial
19 May 2023, 11:46Thank you - much appreciated
Drain Surgeon's reply19 May 2023, 11:46
Official
Thank you - much appreciated