1 reviews | Active since Jul 2011
Drain Surgeon ***********
December 29 at 1:15pm ? <br> <br> <br> <br> Feeling utterly **********.<br> My main drain line was blocked, you were called out to unblock the line which you did on the 2/12/2015, it did not work, you were called back and came again. now today the 29/12/2015 the drain is still blocked and now you pull the 7 day guarentee on me. <br> I must now pay anothe R963 for you to come unblock a drain?<br> Clearly you are not confident in you abilities to unblock a drain so you only give a 7 day guarentee.<br> I think that everyone should be told upfront when you are called that you only give a 7 day guarentee on your work, that way we know that you are not confident in your technicians.<br> <br> I have had Roto Rooter out to unblock the drain, they cut out a plug off root longer than my foot and as thick as my forearm, proving that your technicians did not do the job right or at all.<br> <br> So in hind sight a 7day guarantee is a good thing for you, you get to rip people off faster.
The Drain Surgeon Head Office will be investigating the above incident and providing you with feedback.
Please note that the 7 day guarantee is not unique to The Drain Surgeon but complete standard practice throughout our industry.
The Drain Surgeon Head Office will be investigating the above incident and providing you with feedback.
Please note that the 7 day guarantee is not unique to The Drain Surgeon but complete standard practice throughout our industry.
