CT
Cyrillene T
1 reviews | Active since Dec 2017
10 Jun 2021, 08:04
Drain Surgeon
Very disappointed in Drain Surgeon. Their motto is “no job too deep” but apparently ours was too deep. They even charged us an astronomical amount. Amount was paid on site with their machine, but for 3 days we received messages of amount not paid. We had to call City of Tshwane and they came with the same equipment as Drain Surgeon, and opened up our drain within 15 minutes. Will never call drain surgeon again
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Replies (1)Drain Surgeon's replyOfficial
10 Jun 2022, 10:37 Hello Cyrillene
Thank you for taking the time to contact The Drain Surgeon and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards
Mark Pratt
Thank you for taking the time to contact The Drain Surgeon and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards
Mark Pratt
Drain Surgeon's reply10 Jun 2022, 10:37
Official
Hello Cyrillene
Thank you for taking the time to contact The Drain Surgeon and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards
Mark Pratt
Thank you for taking the time to contact The Drain Surgeon and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards
Mark Pratt
