1 reviews | Active since Feb 2018
Worst service ever
Rented a vehicle from your PE Airport branch. I was charged for petrol after we returned the vehicle with a full tank of petrol. Then on 08/01/2018 an amount was deducted after it was deducted 03/01/2018. I called the PE branch to query this, spoke to Denika and then to Nicola, asked about a double deduction, was informed there is no double deduction on their system. Called 3 days later sent them my bank statement only then did they confirm that money was deducted in error. After numerous phone calls from my side, NON from Thrifty, I was informed that the refund was loaded on 05/02/2018. 1 month after they took money from my account and to date 7/2/2018 the refund still doesn't reflect in my account.
Stay away from them, they are a "bunch of sharks".
Dear Valued Customer
Thank you for addressing your concerns with Dollar Thrifty Car Rental south Africa.
Please be advised that we are currently investigating into your concerns and will revert back.
Thank you
Dear Valued Customer
Thank you for addressing your concerns with Dollar Thrifty Car Rental south Africa.
Please be advised that we are currently investigating into your concerns and will revert back.
Thank you
Good Morning Chantell
Thank you for allowing Dollar Thrifty Car Rental the opportunity to resolve your query.
Thank you
Dollar Thrifty Car Rental
Good Morning Chantell
Thank you for allowing Dollar Thrifty Car Rental the opportunity to resolve your query.
Thank you
Dollar Thrifty Car Rental
