1 reviews | Active since Mar 2009
Worst service and cars
<p>This just blows my mind. My husband booked a car with Thrifty OR Tambo this morning he went to collect it tonight and is still waiting 2 hours later. </p> <p>They offered him 2 cars of which the one's door cannot lock and the seat cannot be adjusted. The other car's tow bar connection is not working and what is the staff's reaction " why can you not drive like this" ????</p> <p>The staff is refusing to give us a managers contact details so what are we to do, needless to say my husband is still waiting. </p> <p>It is very clear that customer service and safety is not a priority to them. </p>
Dear Valued Customer
Thrifty SA would like to extend an apology to all customers whose reviews were not attended too from the periods dating back from January - July 2016. We have undergone a new customer service on Hello Peter and ensure that your feedback and reviews willl be sent to our customer care department, who will attend too and provide feedback accordingly where necessary.
We thank you for your patience and understanding.
Many thanks
Thrifty SA
Dear Valued Customer
Thrifty SA would like to extend an apology to all customers whose reviews were not attended too from the periods dating back from January - July 2016. We have undergone a new customer service on Hello Peter and ensure that your feedback and reviews willl be sent to our customer care department, who will attend too and provide feedback accordingly where necessary.
We thank you for your patience and understanding.
Many thanks
Thrifty SA