Worst experience ever

This has been the worst experience with any company. I hired a vehicle on the 26th of Feb and returned it on the 27th of Feb. Its now the 17th of March and i did not get my deposit back. I sent various emails to the refunds department and i was told on the 11th of March that my money has been processed for payment and will take 1-3 working days to reflect however its not the 17th of March and i did not get my money back. I call but its pointless as you are placed on hold for 15 minutes only to get through a receptionist who will then place you on hold again but you never get to the person who you need to speak to. I will gladly pay extra at another car rental company then deal with thrifty again. Please save yourself the trouble and go elsewhere.