PM
Palesa M

1 reviews | Active since Aug 2017

11 Jan 2018, 09:31

Worst car rental

It’s by far the worst rental company that needs to be exposed and dealt with on a higher level, 1st time I used it they were doing unauthorized debits now no-one can assist with releasing my holding deposit its been day3 and still being sent from pillar to post, clearly shows I’m dealing with a bunch of *********** staff! I wouldn’t advise anyone to ever use their services or you’ll regret it, even getting a vehicle from the depo is a mission you wait... Ive been looking at the reviews and not a single person is happy and not complaining about the horrible service they got, I urge you if you want piece of mind and value for your money don’t ever use Dollar Thrifty car rentals!!!

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply11 Jan 2018, 12:03
Official

Dear Valued Thrifty Client

We apologise that you have been misinformed. As per our company policy, we allow 4 - 7 working days for one's deposit to be released back into their account.

You may see so here on our website: https://www.thrifty.co.za/frequently-asked-questions/118how-long-does-it-take-for-me-to-receive-back-my-deposit.html

Should you be experiencing a longer duration during this experience, please kindly inform us so that we can rectify the matter accordingly.

Best regards

Thrifty