Windscreen chip turns into huge unrepairable damage

<p>Good Day</p> <p>6th June RA ********** completed online, I'm charged twice for this rental and action with Lynette.<br />Refunded the amount on 8th June 2017 <br />I rent the car and sustain a chip to the lower left windscreen, chip is no bigger than a 20c coin.</p> <p>I'm told at 2pm on 12 June via email with Zaghra The matter of my windscreen will be looked into to see what can be repaired, <br />15:43 I'm told the windscreen cant be repaired and has a huge chip. i will be billed. <br />15:48 R 3388 debited from my CC without a answer to my email below, <br />15:49 I phone Zaghra and I am told that ALL Management have left the office for the day?!</p> <p><br />Dollar thrifty still hold my R2000-00 deposit.</p> <p><br />This is completely unacceptable business behavior and request a full investigation along with my questions raised be given comment.</p> <p>I don't even have a invoice for the windscreen, a report, nothing .</p> <p>I am just expected to believe that the below mentioned repair was carried out.</p> <p>Glen Orritt </p> <p> </p> <p> </p>