What the biggest bunch of ******!?

I hired a car on the 19th of April 2015 and charged a holding deposit of R6000. ( Let me state that I'm aware they don't physically take the money out of your account, however they put a freeze/hold on it - that means you will not be able to access the money i.e. it doesn't actually \exist"in your account until such time they \""unfreeze/unhold\"" the amount). I was told this will happen between 2 - 4 days if a local card and 10 - 14 days for a international card. (this also seems to change depending on who I speak to). I've confirmed with my bank that they are not withholding any funds from my account.<br> <br> I've repeatedly emailed & phoned them. Deny"