FG
Frank G
1 reviews | Active since Jan 2015
25 Jun 2015, 11:48
Very Shady Business Practices
On the 30th of May 2015 I hired a bakkie from Thrifty in Hatfield. The car was parked in the shade and the inspection carried out by a very disinterested security guard. Upon returning the car I was told that a very minute crack in the windscreen was my fault (it was there since I hired it but only saw it once the car was in the light). The inspection upon return of the vehicle is much more thorough than when it leaves the depot so I implore anyone hiring from Thrifty to either do a very, very thorough inspection yourself, or avoid them all together as their vehicles are old and damaged and they wont hesitate to bill anyone for existing damage.
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Replies (1)Dollar Thrifty Car Rental South Africa's replyOfficial
26 Jun 2015, 16:25Hello frankdegraaf,
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Dollar Thrifty Car Rental South Africa's reply26 Jun 2015, 16:25
Official
Hello frankdegraaf,
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
