TC
Tim C

1 reviews | Active since May 2016

22 May 2016, 19:51

Very Bad Customer Service !!

<p>Rented a car this evening from Dollar/Thrifty Rental Desk at OR Tambo airport. Worst nightmare and very rude rental agent. This was my first rental from Dollar/Thriffty and I think if this is how they do business, management of this office needs to relook at who is on their front desk....</p>

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply30 Aug 2016, 14:48
Official

Hi Tim

Thank you for bringing this to our attention. We have noted and sent through your complaint to our customer care department and will do our best in rectifying the service you experienced at our OR Tambo branch for future clients.

Kind regards

Thrifty SA