HB
Hanlie B
1 reviews | Active since Jul 2011
07 Apr 2016, 09:19
vehicle mechanical failure
rented car in early December , after receiving vehicle and driving it a few km,s I called them and said vehicle is not in a good way , unfortunately they could not provide me with a other 7 seater model . a day later the car broke down with clutch failure . after sitting next to the road for 4 hours I was supp**** with another . after the end of my holiday I returned the vehicle , however they kept my 7000 rand deposit , and said it will be refunded after mechanical inspection. it has now been almost six months and after dozens of enquirys still nothing , be warned stay away sadly I have to say. iz buys
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Replies (1)Dollar Thrifty Car Rental South Africa's replyOfficial
13 Apr 2016, 11:43Hello HanlieBuys,
Thank you for addressing your concerns with Thrifty Car Rental.
Customer Care has received your complaint and will be investigating, once we have concluded the investigation we will revert back to you soonest.
Kind Regards
Customer Care
Thank you for addressing your concerns with Thrifty Car Rental.
Customer Care has received your complaint and will be investigating, once we have concluded the investigation we will revert back to you soonest.
Kind Regards
Customer Care
Dollar Thrifty Car Rental South Africa's reply13 Apr 2016, 11:43
Official
Hello HanlieBuys,
Thank you for addressing your concerns with Thrifty Car Rental.
Customer Care has received your complaint and will be investigating, once we have concluded the investigation we will revert back to you soonest.
Kind Regards
Customer Care
Thank you for addressing your concerns with Thrifty Car Rental.
Customer Care has received your complaint and will be investigating, once we have concluded the investigation we will revert back to you soonest.
Kind Regards
Customer Care
