CP
Carli P
1 reviews | Active since Mar 2016
13 Mar 2016, 13:39
Unpaid Deposit
<br> I rented a car from them in December 2015. The hubcaps on the vehicle were ******, and I received an email on 5 Jan 2016, informing me that the funds applicable will be debited from my account (R6000 deposit fee paid), and that I will receive the remainder of my deposit within 14 working days from 05/01/2016. <br> <br> After emailing Robyn Heynes on 02/02/2016, she forwarded my query to Janine / Antonio. I haven't received ANY payment or response. <br> <br> It's been 2 months since the applicable funds were allegedly deducted from my R6000 deposit, with NO response or payments from them. <br>
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Replies (1)0
Replies (1)Dollar Thrifty Car Rental South Africa's replyOfficial
14 Mar 2016, 12:07Hello Dupcarli,
Thank you for addressing your concerns with Thrifty Car Rental.
We have been in contact with the City branch manager and will request they be contact with the bank and revert back to you with feedback.
Kind Regards
Customer Care
Thank you for addressing your concerns with Thrifty Car Rental.
We have been in contact with the City branch manager and will request they be contact with the bank and revert back to you with feedback.
Kind Regards
Customer Care
Dollar Thrifty Car Rental South Africa's reply14 Mar 2016, 12:07
Official
Hello Dupcarli,
Thank you for addressing your concerns with Thrifty Car Rental.
We have been in contact with the City branch manager and will request they be contact with the bank and revert back to you with feedback.
Kind Regards
Customer Care
Thank you for addressing your concerns with Thrifty Car Rental.
We have been in contact with the City branch manager and will request they be contact with the bank and revert back to you with feedback.
Kind Regards
Customer Care
