Underhanded Practices

Item: Dollar Thrifty Car Rental South Africa
Rating: 1
Author: thabani V

Worst customer service I have ever experienced, total disregard for client needs.

Helpful (0)

Replies (3)

Dollar Thrifty Car Rental South Africa's replyOfficial

26 Mar 2018, 13:27

Dear Valued Customer

Please kindly send a private message with your rental agreement number.

Please advise on your concerns

Dollar Thrifty Car Rental South Africa's reply26 Mar 2018, 13:27

Official

Dear Valued Customer

Please kindly send a private message with your rental agreement number.

Please advise on your concerns

thabani V's updateReviewer Update

26 Mar 2018, 16:42

The none response here again goes to show how bad your service delivery is, I have still not received any feedback even after making the effort to communicate my issues. Not even a call from anyone from Dollar Thrifty regarding my refund.

thabani V's update26 Mar 2018, 16:42

Reviewer Update

Dollar Thrifty Car Rental South Africa's replyOfficial

10 Apr 2018, 15:53

Dear Valued Customer

On behalf of Dollar Thrifty Car Rental, we do apologize for the delay in feedback.

Please be advised that the refund was processed on the 26 March 2018, please kindly forward a email to *** should you require the proof of refund.

Thank you

Dollar Thrifty Car Rental

Dollar Thrifty Car Rental South Africa's reply10 Apr 2018, 15:53

Official

Dear Valued Customer

On behalf of Dollar Thrifty Car Rental, we do apologize for the delay in feedback.

Please be advised that the refund was processed on the 26 March 2018, please kindly forward a email to *** should you require the proof of refund.

Thank you

Dollar Thrifty Car Rental