Thrifty ******* - King Shaka Airport

I rented a car on 2022-05-26 from the King Shaka International Airport from Thrifty for a business trip. On arrivall I was presented with an Ayga car that was recently re-spraypainted and still full of polish wax. It was obvious that the car enquired some damage prior to me renting the car as a lot of body panels was not aligned and several areas of damage to the car rims.

The asisting person "Ricky" received me and took about 5-7min to meticulously look through everything, even under the car, which I haven't seen them do before. He pointed out all the "damage" as I walked with him around the car.

Included in the initial handover report he marked the left front room m as damaged on 3 places and also shows me a cut on the weel.

On returning the car the same day, 4 hours later, Ricky was the same person to receive the car. On receival, he immediately (premeditated) walks towards the front left wheel and points out an "additional new" cut nextto an old cut he knew about, on the tire and claims it was not there previously. This seemed too much of a coincidence. The cut was horizontal in nature and had to be raised with his pen. When not clearly shown and if the cut flap is not lifted it is not possible to see, however Ricky saw it immediately from far. This seems like a coincidence that he specifically point out that area, neglecting to go through the rest of the car as tediously as he did when I picked up the car.

They have now charged me to replace the wheel at an additional R1400 after they withheld my R8000 for 2 weeks.

In the midst of trying to discuss the matter through all the confusion with Ricky, the check list report went missing.

I have not received a report on what was replaced, why it was replaced and what the inspection was for.

They seem to have pinned a item that was overlooked from a previous renter on me and I'm left paying