YM
Yolisa M
1 reviews | Active since Apr 2014
05 Nov 2015, 11:00
THRIFTY DOES NOT WANT TO PAY BACK MY DEPOSIT
I hired a car from Thrifty Car Rental at their Sandton Office and paid more than R5000 to them as a deposit. When I took the car back, they advised that there were 2 little dents (my partner was actually shown these dents) that would cost the whole R5000 to fix!!<br> <br> This is really unreasonable and not the kind of service I would expect from such a reputable place. <br> <br> I am VERY DISAPPOINTED that the money I did not get my money back as promised.
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Replies (1)Dollar Thrifty Car Rental South Africa's replyOfficial
19 Nov 2015, 13:28Hello yolisa1984@,
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Dollar Thrifty Car Rental South Africa's reply19 Nov 2015, 13:28
Official
Hello yolisa1984@,
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
