YM
Yolisa M

1 reviews | Active since Apr 2014

05 Nov 2015, 11:00

THRIFTY DOES NOT WANT TO PAY BACK MY DEPOSIT

I hired a car from Thrifty Car Rental at their Sandton Office and paid more than R5000 to them as a deposit. When I took the car back, they advised that there were 2 little dents (my partner was actually shown these dents) that would cost the whole R5000 to fix!!<br> <br> This is really unreasonable and not the kind of service I would expect from such a reputable place. <br> <br> I am VERY DISAPPOINTED that the money I did not get my money back as promised.

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply19 Nov 2015, 13:28
Official
Hello yolisa1984@,

Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.

Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.

Kind Regards

Customer Care Department