KM
Kamano M

1 reviews | Active since Sept 2018

29 Sept 2018, 10:14

Thrifty Deposit **** : DOLOLO REFUNDS

Hi,

I rented out a car on 03/08/2018 and I’m yet to receive my deposit.

During the rental period I had a slight misfortune with the tyre and was told that they would hold on to the deposit up until they can make a claim for it.

I am still waiting for the claim and deposit almost 2 months later. I’ve made several inquiries with no success.

This is really annoying and frustrating as I believe that this is not good business etiquette.

I also believe that thrift is holding on to the deposit to earn interest on it which is highly *********.

I WANT MY MONEY BAC****!

0
Replies (3)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply01 Oct 2018, 08:14
Official

Dear Valued Customer

Thank you for addressing your concerns with Dollar thrifty Car Rental, please be advised that we are currently looking onto your concerns and will be providing you with direct feedback.

Thank you

Dollar Thrifty Car Rental

KM
Kamano M's update27 Oct 2018, 09:37
Reviewer Update
No one has contacted me about this and I’ve actually escalated the matter further to the NCC to resolve this.
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply29 Oct 2018, 09:10
Official

Dear Valued Customer

Thank you for addressing your concerns with Dollar Thrifty Car Rental.

Please be advised that the feedback has been sent to you directly.

Thank you

Dollar Thrifty Car Rental