1 reviews | Active since Apr 2018
Thrifty cars Lanseria Airport is the most terrible place to hire a car!
Most DISGUSTING service on this planet!!!!!! We rent a Dutsan go for a week to which in the middle of that week they phoned and said they need to take our car in for "clearance" and we requested another Dutsan go and specifically nothing else, true as bob they brought us a Kwid, we phoned and said we requested a Dutsan Go not a Kwid and they said they would try arrange it the next day. The next day arrives and nothing happened. We were in the process of buying a new car and needed to extent our rental time and they told us that we need to come into the shop to pay(lie 1) for the extension, we went to the lanseria site where we can see multiple Dutsan go's parked outside and we asked them again if they have any Dutsan go's, a Lady there said no(lie 2), 5 seconds later another man walks in and says "no man we should have Dutsan go's" he opened the draw right next to her and we could see this woman stressing after she knows she's just **** to our faces, and then she doesn't apologize for lying but she proceeds to say "OK we'll be doing the switch now" one day before we were going to return the car!!! Then we were told that we would receive our deposit of R9500 back 7 days after return of the vehicle, we wait 7 days and we receive nothing, we call in and they lie again and say "oh no now its 14 days", then we receive our deposit of which they STOLE R160 due to "petrol" after I gave them a receipt of my petrol fill up!!!!!!! It doesn't matter that's its only R160 BUT IT'S THE PRINCIPLE!!! THRIFTY CARS LANSERIA LIES AND *****S IN YOUR FACE!!! MY dad phoned them multiple times as well and they **** to him Turing the story around on me saying I'm the one lying!!! They have been caught in their lies and it has been recorded!! DO NOT USE THRIFT CARS!!!
