Thrifty car rentals branch in sendton branch has a tribalist

I have never encountered such a service not only was the service pathetic but the lady from your sendton branch by the name precious tribalistic lazy and unprofessional....it all started by renting a car with my friends one a doctor in Australia and two friends of mine from New Zealand ....they come for a vacation in south africa so they tried to rent a car ....we rented the car from centurion so we whr advised to get one from your sendton branch upon arrival precious impersonate herself as the manager and cancelled our booking ....we asked the reason why she said there was no car for us when it was already secured she refused to disclose until we phoned the heard office the heard office told us she was not the manager so they asked the manager to give us another car ...smaller we agreed because we had been in convinced so the manager said there was another small car she become emotional and cancelled the deal .....my question is does your company choose which nationality you deal with or tribe and secondly why did she say she was the branch manager and working on her boundaries .... If you are to employ people with such characteristics and business sense your competitors will cripple you like a cancer I am sure she does not stand whr your business ethics stand

It's an embarrassment you employ people like her during these dire times our reservation number was *** under the name craig