Thrifty Car Rental

I have been a Thrifty car rental customer for years. The last two rentals have been an absolute disaster. Once the paperwork is complete, you leave the office. No guidance to the car, walk around searching for the car and nobody to meet you at the car. The paperwork handed to you does not identify any scratches, dents and chips in the windscreen. Thrifty offer disgusting and despicable service. I will never use Thrifty again. Please be aware prior to using Thrifty