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Jonathon P

1 reviews | Active since May 2013

02 May 2019, 10:32

Thiffty Car Rental Midarand

I rented a car 10 days ago, nice service but try and get your deposit back is impossible.

The last comment I got was, waiting authorisation. How does releasing a deposit needs 10 days for authorisation.

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Replies (3)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply02 May 2019, 11:46
Official
Dear Valued Customer

Thank you for addressing your concerns with Thrifty Car Rental.

Please be advised that your refund is currently in for processing a copy of the proof of payment will be sent to you directly once the refund is processed.

Kind Regards

Thrifty Car Rental
JP
Jonathon P's update03 May 2019, 08:30
Reviewer Update
Thanks, this has been promised to me already, Monday the 29th April 19. As at this morning, no refund appearing in my account. I find it shocking that monies that belong to your customers is held onto, is this how you treat your customers. I have just spoken to your head office, they passed me off onto the branch
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply03 May 2019, 08:50
Official
Dear Valued Customer

On behalf of Thrifty Car Rental, we do sincerely apologise for any inconvenience caused.

Please be advised that I will email you directly with the proof of payment.

Kind Regards 

Thrifty Car Rental