dd
de.lange.daniel de.lange.daniel

1 reviews | Active since Dec 2016

12 Dec 2016, 11:17

*****s

<p>⚠⚠⚠⚠WARNING !!!NEVER USE THIS RENTAL !!! We recently used Thrifty car rental at the Cape Town airport. After handing in the car in perfect condition we were charged R2730 for damages that was only logged 2 days later. Complaning did not help, even a mail to the customer care had no response. We recommend you dont use Thrifty, they are *****s.⚠⚠⚠⚠</p>

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Replies (4)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply12 Dec 2016, 11:45
Official

Hi Daniel! Thank you for bringing this to our attention. Please could you message us your rental agreement number so that we can investigate this matter for you? Many thanks, Thrifty South Africa.

dd
de.lange.daniel de.lange.daniel's update12 Dec 2016, 11:49
Reviewer Update

Rental Agreement - 929815

Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply12 Dec 2016, 11:55
Official

Hi Daniel

We sincerely apologise for the incorrect damage charge that was placed upon your booking. Please be advised that we have submitted an immediate refund which will reflect back into your account within the next 7-14 working days.

We apologise once again for any inconvenience caused and thank you for your understanding.

Best regards

Thrifty South Africa

dd
de.lange.daniel de.lange.daniel's update12 Dec 2016, 12:18
Reviewer Update

Thank you, we are waiting!!