SG
Smukelo G

1 reviews | Active since Jan 2021

10 Jan 2021, 19:04

They take for to return your deposit

DO NOT I repeat DO NOT use this company if you value your holding deposit, the reviews you see here are all true. They put me on hold for more then an hour and kept redirecting my call until I ended up at a Mercedes dealership in the Western Cape, ( this went on for more than 2 weeks after my holding deposit was due). When you go in for the first time they act like they are aware of the holding deposit problem and have improved upon it, only for you to get the shock of your life when you want your money back. I wish there was a zero rating here, they deserve it

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply11 Jan 2021, 10:08
Official
Good Day Smukelo

We're sorry to see that your experience with us was a negative one. We’d like to learn more about your rental. Kindly forward us your enquiry, along with your rental agreement number, to *** at your earliest convenience to improve our services. 

Regards
Lebohang