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Joan S

1 reviews | Active since Apr 2017

23 Apr 2017, 07:53

Taking what doesn't belong to them... isn't that dishonesty?

<p>I hired a car from them on 7 April and returned it on 16 April from the Durban branch. They have doubble debited my account and I can not get the money they took back. They are just not interested in helping to solve the problem.</p> <p>They also still have my holding deposit which is proving to be hard to get back. Watch out this company is quick to take money but very unwilling to fix there mistakes and refund deposits. </p>

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Replies (2)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply24 Apr 2017, 09:39
Official

Hi Joan

We are very sorry to hear of this. We have sent through your query to our customer care department and will revert back as soon as possible.

Kind regards

Thrifty

Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply24 Apr 2017, 09:40
Official

Hi Joan

We are very sorry to hear of this. We have sent through your query to our customer care department and will revert back as soon as possible.

Kind regards

Thrifty