1 reviews | Active since Oct 2016
Struggling to get a deposit back
<p>I rented a car from Thrifty twice now and both times i had a huge struggle to get my deposit back. Each time I write emails which I don't get any reply from. Then I can start calling and given the runaround. Who has time and airtime to call around all day? A deposit is supposed to be paid back if there is no reason to hold on to it. Tell me if there is a reason or pay me back my money. R6000 can not be forgotten about. You can anyway forget about me as a customer ever again. Twice left in the dark without money was enough. I demand an answer. </p>
Dear Konrad
Thank you for writing to us. We apologise sincerely that you have experienced a delay in receiving your deposit back. Please could you kindly forward your rental agreement number so that we can further investigate the status of your refund?
We look forward to hearing from you soon.
Many thanks
Thrifty SA
Dear Konrad
Thank you for writing to us. We apologise sincerely that you have experienced a delay in receiving your deposit back. Please could you kindly forward your rental agreement number so that we can further investigate the status of your refund?
We look forward to hearing from you soon.
Many thanks
Thrifty SA
900268
900268
