1 reviews | Active since Nov 2017
Still waiting for deposit
Hi
I rented a car from Thrifty in Lanseria on the 9th of October 2017. I returned the car on the 27th of October. I am to this day still waiting for my deposit to be returned. I have made several calls to Thrifty Lanseria with no success. Is poke to the manager there a week ago and he promised he look into the matter and give me a call back the next day. There was no call. I am trying to get hold if him now but every 10 minutes i call Thrifty Lanseria he steps out of office...
I was initially told that the money was issued to be release by ABSA, but i also went in to a ABSA branch and they could not find nor trace the amount. Whether the issue is with ABSA or Thrifty i dont care but i think its real BS that i have to go through all this effort to get my money back. Who is going to pay for the unsettled CC? Me i guess.
Hi Reben
We apologise for the inconvenience caused during this time. Please be advised that we have directed your enquiry to our customer care team who will provide further assistance shortly.
Many thanks,
Thrifty
Hi Reben
We apologise for the inconvenience caused during this time. Please be advised that we have directed your enquiry to our customer care team who will provide further assistance shortly.
Many thanks,
Thrifty
Dear Valued Customer
Please kindly be advised that once the cancellation request is sent to the bank it is the banks responsibility to release the funds, as the funds were frozen in your account and not charged. Please kindly go to a ABSA branch to do a reconciliation of your bank account from 09/10/2017 to date.
Dear Valued Customer
Please kindly be advised that once the cancellation request is sent to the bank it is the banks responsibility to release the funds, as the funds were frozen in your account and not charged. Please kindly go to a ABSA branch to do a reconciliation of your bank account from 09/10/2017 to date.