Still haven't paid my deposit of R9 500 in 20 days

Item: Dollar Thrifty Car Rental South Africa
Rating: 1
Author: Atu M

I returned a car on the 9th of March. I have been waiting for the R9 500 deposit till today more than 20 days later. I have called over 15 times. Many times holding on the line and told to send emails. I have been sending Emails with a response to get back to me but to no avail.

I've sent everything my rental agreement number My proof of payment

I don't know what else to do at this time

Helpful (0)

Replies (2)

Dollar Thrifty Car Rental South Africa's replyOfficial

01 Apr 2020, 14:05

Good Day Atu

Thank you for sharing your rating with us. We’d like to learn more about your most recent experience.

Please be advised that your concerns have been forwarded to our refunds department for processing and you will receive feedback directly.

Regards,
Lebohang

Dollar Thrifty Car Rental South Africa's reply01 Apr 2020, 14:05

Official

Atu M's updateReviewer Update

09 Apr 2020, 08:35

Hi lebohang.

I still have not received my R9500 refund.

Atu M's update09 Apr 2020, 08:35

Reviewer Update

Hi lebohang.

I still have not received my R9500 refund.